Why Choose An Insurance Broker Instead Of Going Direct?

When it comes to arranging insurance, many people face the decision of whether to go direct to an insurer or to use an insurance broker. While jumping online for a quick quote might seem easier, there are some key advantages to working with a broker that often get overlooked.
At David J Miller Insurance Brokers, we believe in offering a service that’s personal and built around your individual needs. Instead of a one-size-fits-all approach, we take the time to understand your specific circumstances. That way, we can recommend insurance options that truly match what you need.
Personal Service With A Human Touch
Another key difference when asking why choose an insurance broker instead of going direct is the level of personal service. When you use a broker like us, you’re dealing with real people. You can pick up the phone and speak to someone who knows your name and understands your situation. There are no call centre queues, no automated chatbots and no faceless web forms. Just a professional and friendly team on hand, ready to help.
We Are On Your Side
Importantly, we work for YOU, not the insurance company. If you ever get into a disagreements with your insurer, we will step in to support you. We do our best to help resolve the issue and ensure you are treated fairly. You don’t have to face it alone.
More Choice, Better Value
As experienced insurance brokers, we have access to a wide range of insurance providers. That means we can search the market and find the best options for your needs. When you go direct, you only get a quote from one insurer and that may not be the best value or the most suitable for your requirements. With us, you have a wider choice, giving you the opportunity to secure the right cover at a competitive price.
Insurance Brokers Can Help With Niche Cover
Some insurance needs are a little out of the ordinary and that’s where our access to specialist policies really makes a difference. We’ve built strong relationships with niche providers, so if you need something a little different, whether it’s for a unique risk, a high-value item or an unusual business activity, we can find cover that might not be available directly.
Dedicated Support When Making A Claim
Should the worst happen and you need to make a claim, we stay with you throughout the process. We guide you, support you and keep things moving smoothly. You won’t have to chase things up on your own or struggle with confusing policy wordings.
Over 50 Years Of Trusted Service
At the end of the day, using an experienced insurance broker like ourselves means getting insurance that’s easier, more personal and better suited to you.
With over 50 years of experience, we’ve seen it all and helped our clients through it all and that experience means you’re in safe hands with David J Miller Insurance Brokers. So get in touch and let’s see what we can do.
